Return Policy

Returns and Exchanges

We will do everything in our power to ensure that you are satisfied with your purchase.

If you would like to cancel or make any adjustments to your order, you will need to do so within 24 hours of receiving your product. How? Easy! Send us an email with order number, and changes needed. 

For defective items: Please email us photo evidence within 5 days of receiving your items.

 

Please note: 

We only offer in store credit for returns in order for you to place a new order for an alternate size or product.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for store credit, your item must be unused and in the same condition that you received it.

There are certain situations where only partial credit may be granted. Any item not in its original condition, is damaged or not due to our error, or you contacted us 30 days after delivery is not eligible for a credit.

We do not accept refunds or exchanges on any orders shipped outside of the United States. If the item is defective or damaged, we will honor a return, in store credit or send a replacement. 

 

The following Items not accepted for exchanges or refunds due to hygiene are: Sports Bra's.

Products must be unused and in a brand new condition. If the product is used or damaged, we will not accept it back. This includes visible signs of use including stains, perfume, scents, etc. We will not reimburse you for shipping fees.

If the return is due to an error of ours, we will accept responsibility for the shipping costs related to the return. If the return is not due to an error of ours, the buyer accepts full responsibility for all shipping costs.

 

Refund / Exchange / Return Request
We review each case individually and If you would like to request a return, please email us here: contact@indicive.com

*Include a Printed copy of your Order confirmation or your packing slip in your return package that lists your items that were ordered.

 

 

 

For any questions or concerns, please feel free to reach out to us at:

contact@indicive.com